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Frequently Asked Questions
Shipping & Payments
When will my order ship?
After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 5 pm CET will not be shipped out until the next business day. If you order after 5 pm ECT on a Friday, your order will likely be shipped out on the following Monday. You will receive a Track&Trace e-mail when we ship your watch.
Will I have to pay international taxes & duties?
We charge 21% VAT on all our watches, since we only sell in the EU at the moment. If our international webshop is available, we will arrange international shoppers not to pay VAT. Please note that you will be eligable to pay import duties on your international package.
Watch specifications
How do I change the time on my watch?
Please check our instruction page "How to adjust the time on my watch?". If you have a watch with day and date function, please check this instruction page.
Are Danish Design Watches waterproof?
All Danish Design watches are waterresistant, but It depends on how much ATM is noted. A watch with 3 ATM is resistant to minor splashing of water, for instance when you wash your hands, a light rain shower or if you sweat during exercise. If your watch is labeled 5 ATM, you can go swimming with it (on the surface of the water) or take a shower (with no large differences in temperature) without taking it of. Diving or snorkeling is not possible. If you want to keep your watch protected, please take it of when you will expose it to water. This way you will be safe and keep your watch in the best shape. If you open up your watch, for instance for changing the battery, please check it's waterresistance thoroughly.
Warranty
Is there a warranty?
Yes, there is a 2 year warranty, please check our conditions on our warranty page.














